{"id":2395,"date":"2023-01-18T14:39:32","date_gmt":"2023-01-18T14:39:32","guid":{"rendered":"https:\/\/arcarecicladores.com\/?page_id=2395"},"modified":"2023-01-25T19:57:38","modified_gmt":"2023-01-25T19:57:38","slug":"pqr","status":"publish","type":"page","link":"https:\/\/arcarecicladores.com\/index.php\/pqr\/","title":{"rendered":"PQR"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2395\" class=\"elementor elementor-2395\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e39a73 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e39a73\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-35278da\" data-id=\"35278da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-791f3c0 elementor-widget elementor-widget-heading\" data-id=\"791f3c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PQR<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9af9dc2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9af9dc2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c788b1\" data-id=\"5c788b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-794c203 elementor-widget elementor-widget-spacer\" data-id=\"794c203\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6f5dfe elementor-widget elementor-widget-text-editor\" data-id=\"b6f5dfe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Recepci\u00f3n de solicitudes<\/span><\/span><\/span><\/strong><\/h4><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Comp\u00e1rtenos tus peticiones, quejas, reclamos y sugerencias.<\/span><\/span><\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Tenga en cuenta esta informaci\u00f3n en el momento de realizar su solicitud:<\/span><\/span><\/span><\/span><\/span><\/span><\/strong><\/p><div class=\"row-pqrs\"><div class=\"wrap-txt-pqrs\"><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">La petici\u00f3n o derecho de petici\u00f3n:<\/span><\/span><\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> \u00a0\u00a0Es aquel derecho que tiene toda persona para solicitar o reclamar ante esta entidad por razones de inter\u00e9s general o inter\u00e9s particular para elevar solicitudes respetuosas de informaci\u00f3n y\/o consultar y para obtener pronta resoluci\u00f3n de las mismas.<\/span><\/span><\/span><\/span><\/span><\/span><\/p><\/div><\/div><div class=\"row-pqrs\"><div class=\"wrap-txt-pqrs\"><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Queja:<\/span><\/span><\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> \u00a0\u00a0Insatisfacci\u00f3n con la conducta o la acci\u00f3n de los servidores p\u00fablicos o particulares que llevan a cabo un servicio p\u00fablico o por la deficiencia en la atenci\u00f3n prestada.\u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Reclamo:<\/span><\/span><\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> \u00a0\u00a0Insatisfacci\u00f3n por la prestaci\u00f3n de un servicio deficiente, retraso, desatenci\u00f3n o deficiencia en los servicios prestados por esta entidad.\u00a0\u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/p><\/div><\/div><div class=\"row-pqrs\"><div class=\"wrap-txt-pqrs\"><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Denuncia:<\/span><\/span><\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> \u00a0\u00a0Notificaci\u00f3n hecha frente a esta entidad en la cual se comunica que se ha cometido un delito o se sabe que alguien es autor de un delito.\u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/p><\/div><\/div><div class=\"row-pqrs\"><div class=\"wrap-txt-pqrs\"><h6><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Solicitud de informaci\u00f3n:<\/span><\/span><\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> \u00a0\u00a0Petici\u00f3n formulada para acceder a informaci\u00f3n p\u00fablica, sin necesidad de que los solicitantes acrediten su personalidad, el tipo de inter\u00e9s, las causas por las que presenten su solicitud o las multas a los cuales habr\u00e1n de destinar los datos solicitados.<\/span><\/span><\/span><\/span><\/span><\/span><\/h6><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b658bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b658bc\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34fa8c6\" data-id=\"34fa8c6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-591973f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"591973f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a52a2c2\" data-id=\"a52a2c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-041f919 elementor-widget elementor-widget-heading\" data-id=\"041f919\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Formulario<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10a6476 elementor-widget elementor-widget-shortcode\" data-id=\"10a6476\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"wpforms-container \" id=\"wpforms-2404\"><form id=\"wpforms-form-2404\" class=\"wpforms-validate wpforms-form\" data-formid=\"2404\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php\/wp-json\/wp\/v2\/pages\/2395\" data-token=\"b9c7799ac9b9e44f964af009bded62c6\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-2404-field_5-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-2404-field_5\">Selecciona el tipo de solicitud *<\/label><select id=\"wpforms-2404-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\"><option value=\"Denuncia\" >Denuncia<\/option><option value=\"Petici\u00f3n\" >Petici\u00f3n<\/option><option value=\"Queja\" >Queja<\/option><option value=\"Reclamo\" >Reclamo<\/option><option value=\"Solicitud de informaci\u00f3n\" >Solicitud de informaci\u00f3n<\/option><option value=\"Sugerencia\" >Sugerencia<\/option><\/select><\/div><div id=\"wpforms-2404-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-2404-field_6\">Selecciona el tipo de solicitante<\/label><select id=\"wpforms-2404-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\"><option value=\"Persona Natural\" >Persona Natural<\/option><option value=\"Persona Jur\u00eddica\" >Persona Jur\u00eddica<\/option><option value=\"Ni\u00f1os, Ni\u00f1as y Adolescentes\" >Ni\u00f1os, Ni\u00f1as y Adolescentes<\/option><option value=\"Apoderado\" >Apoderado<\/option><\/select><\/div><div id=\"wpforms-2404-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-2404-field_0\">Nombre <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2404-field_0\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][0]\" placeholder=\"Tu nombre\" required><\/div><div id=\"wpforms-2404-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-2404-field_1\">Correo electr\u00f3nico <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2404-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Correo\" required><\/div><\/div><div class=\"wpforms-field wpforms-field-hp\"><label for=\"wpforms-2404-field-hp\" class=\"wpforms-field-label\">Comment<\/label><input type=\"text\" name=\"wpforms[hp]\" id=\"wpforms-2404-field-hp\" class=\"wpforms-field-medium\"><\/div><div class=\"wpforms-submit-container\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"2404\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"1\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2404\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PQR Recepci\u00f3n de solicitudes Comp\u00e1rtenos tus peticiones, quejas, reclamos y sugerencias. Tenga en cuenta esta informaci\u00f3n en el momento de realizar su solicitud: La petici\u00f3n o derecho de petici\u00f3n: \u00a0\u00a0Es aquel derecho que tiene toda persona para solicitar o reclamar ante esta entidad por razones de inter\u00e9s general o inter\u00e9s particular para elevar solicitudes respetuosas &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/arcarecicladores.com\/index.php\/pqr\/\"> <span class=\"screen-reader-text\">PQR<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/pages\/2395"}],"collection":[{"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/comments?post=2395"}],"version-history":[{"count":16,"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/pages\/2395\/revisions"}],"predecessor-version":[{"id":2507,"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/pages\/2395\/revisions\/2507"}],"wp:attachment":[{"href":"https:\/\/arcarecicladores.com\/index.php\/wp-json\/wp\/v2\/media?parent=2395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}